Acronym - Outsourcing


Professional Support Acronym has a team of highly skilled and experienced Network Engineers and Helpdesk support staff. Acronym prides itself on the expertise, friendliness and professionalism of our team.	Outsourcing Acronym has been managing their clients desktop and server environments for well over 10 years now. For its customers it means cost savings, rapid implementation through well defined delivery models, business improvements, standardisation, better control and asset management, and up-to-date robust software and equipment. Experience, expertise and integrity are the key aspects to developing an efficent and effective outsourcing arrangement. The trust relationships Acronym builds through delivering ICT solutions promoting your business objectives makes us truly a part of your team. We can look after all your ICT (computing and communications) needs or compliment your internal ICT team by providing: Full ICT Management Technical Expertise accross the whole IT spectrum (IT, Communications, software selection/development) Overflow capacity Helpdesk At Acronym we take a holistic approach. While engaging in break/fix, we focus on how the system as a whole can be improved to reduce overheads and improve system performance.	Case Study IT Department Management: For one of the largest shipping agencies in New Zealand Acronym provides the full management of the IT department. This includes: Staff management IT Strategy and budgeting Business case driven improvements Design and Build of Server and Infrastructure Design and Build of Custom software to provide greater efficency, customer service and therefore competitive advantage Technical Ability: Acronyms team is recognized by a significant Telecommunications Company (winner of the Deloitte’s fastest growing Telecommunication company 2009). Whilst this company has its own team of technical experts they have chosen to outsource aspects of their internal network to a trusted business partner.