Acronym can provide the solution to marry different information and communication technologies (ICT) together to provide seamless integration, improved efficiencies and ultimately increased profit for your organisation.

 

By implementing a pro-active monitoring and maintenance service we can optimise uptime and performance of your network.

 

 

 

 

Connecting your business objectives to your infrastructure investment and performance is critical for success in today's technology-dependent environments.

 

By implementing Acronym's integrated Systems and Management capabilities, your organization can reduce costs and risk, and improve your company’s performance and responsiveness in your ICT operations.

Acronym's solutions deliver the processes, tools and methods necessary to attain this goal.

 

Our services include:

Some of Acronyms customers operate their own internal IT departments.

 

Acronym often provides expertise in systems management along with advisory and design services to complement the internal resources.

Case Study

Power Outage: A 120 user network covering 8 sites around NZ had a localised power outage causing the server farm to execute an automated controled power down during a non operation period on the weekend. Acronym's monitoring systems identified both the power outage and a subsequent failed service on the resumption of power and server restart. One of our engineers took action to resolve the outstanding issue thereby ensuring no downtime when staff returned to work on the monday morning.

 

Monitoring: For many of Acronyms clients we have constant monitoring systems reporting system health. For these clients we pro-actively monitor aspects of their network evey work day including system alert checks outside of normal work hours. Acronym takes action directly if included in the clients Support Agreement (SA) or alerts the customer to potential issues and proposes actions to minimise / prevent the effect on business operations. In many cases Acronym can fix an issue before the client themselves becomes aware of the problem.